From a young age, Jonathan knew he was born to serve customers and make their travel experiences as memorable and hassle-free as possible. He left Los Angeles in 2013, coming to Las Vegas to earn his degree from the prestigious hospitality management school at the University of Nevada-Las Vegas. With nearly a decade of experience gleaned from working with the biggest names in hotel and nightlife management, including Wynn, Aria, Bellagio, and MGM Grand, Jonathan knows the industry inside out, from promotions and sales to venue operations and occupancy.

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“I am passionate about curating guest experiences and building lasting relationships with my guests.” – Jonathan Tinoco

Raised in Las Vegas, Kristine has spent most of her young life experiencing everything the entertainment capital of the world has to offer. Bitten by the travel bug and having been exposed to excellent and not-so-great customer service, Kristine understands what it takes to deliver incredible client experiences to JTI guests. Her strong people skills are paving the way for her foray into the hospitality world where her training has prepared her to delight travelers with unforgettable lifestyle experiences both in familiar locales and exotic destinations.

A natural-born storyteller, Joshua is a serial entrepreneur who loves recounting his experiences through photography and videography. Capturing that sense of wonder serves him well as a lifestyle manager at JTI. The Cleveland native ventured to Las Vegas in 2017 to indulge his passion for travel and adventure. Making friends and establishing business contacts easily, Joshua frequents Las Vegas’s leading nightlife venues, adding firsthand knowledge to the recommendations and services he provides clients.

Alberto thrives on the rapid pace and dynamic nature VIP nightlife management offers. Alberto leads the day-to-day operations and strategic planning for JTI’s Lifestyle team, mentoring members on relationship-building and passing along the wisdom he has gained by working with Hakkasan Group and other renowned nightclub, dayclub, and restaurant companies. A native Las Vegan, he has worked in his hometown’s hospitality industry since 2014, joining JTI for the opportunity to expand the horizons of his services and the luxury travel and tourism sector.

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 “I strive to lead by example to inspire my team to provide the utmost level of service when it comes to hosting guests” – Alberto Gomez

An enthusiastic traveler and music lover, Chanel journeyed from Los Angeles to pursue a degree in sound engineering from the University of Nevada-Las Vegas in 2015. Recognizing the opportunity to fuse her passions, she joined JTI to forge her career in concierge services. The guests she has met and the venue managers she has worked with have expedited her growth and enabled her to provide professional luxury services.

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“I joined JTI concierge to expand my knowledge. Being a part of this amazing organization has given me the opportunity to expand my network” – Chanel Franchesca